Ruby Fortune Casino NZ: Experience Thrilling Gameplay with up to Nz$750 in Welcome Bonuses!

Launched in 2003, Ruby Fortune is an online casino in New Zealand that promises excellent entertainment and fun for all Kiwi players. This user-friendly gambling platform has excelled on many fronts. First, it has fantastic games with hundreds of online pokies, table games, and an immersive live casino. Beyond that, the mobile casino is seamless, ensuring you enjoy optimised high-quality games at the click of a button. 

This is one of the six online casinos owned by Bayton Limited and is licenced and regulated by the Malta Gaming Authority. So Kiwi players can rest assured they are playing in a fully legal online casino that is safe and reliable. Keep reading and discover the fortune that awaits you on this exciting platform. 

Rundown of Ruby Fortune’s Online Casino Bonuses

While the promos are limited, you can still enjoy some bonus offers from this operator, including the lucrative welcome package available after they log in to the casino website in New Zealand. However, don’t expect to find free spins or a 'No Deposit' offer at Ruby Fortune casino. With that in mind, let's take a quick look at the other offers you will find here. 

NZ$750 Welcome Bonus

Upon signing up on the website, newbies are entitled to a generous welcome package, a gift that keeps on giving. This Welcome Bonus comes in the form of three matched deposits of 100% up to $250 each. The minimum deposit is $10, and you must wager this bonus 70x before you can claim it. 

Loyalty Program

Once you sign up to play for real money on the platform, you automatically join this casino's loyalty program, where players reap exclusive rewards. Here, users stack up on loyalty points each time they make a cash wager or play any casino game on the platform. 

Quick Summary of Ruby Fortune in New Zealand

It’s always a good idea to have important information about an online platform before signing up. Here are some quick facts you need to know about this operator before we go further.

• The casino’s date of establishment: 2003
• Licensing: Malta Gaming Authority
• Ownership: Bayton Limited
• Number of games on the site: 450+
• Average RTP: 96%
• Most popular slots: MegaMoolah, Thunderstruck II, Jurassic Park, City of Gold, Treasure Nile
• Software developers: Microgaming and Evolution
• Free Play: Yes
• Types of bonuses available: Welcome bonus and Loyalty/VIP program
• Favourable wagering requirements: No
• Recommended banking options for New Zealand players: Visa, Mastercard, Interac Online, iDebit, Trustly, Skrill, Ruby, and Neteller
• Deposit and Withdrawal Limits: Min deposit is NZ$10, Min withdrawal is NZ$50, and max withdrawal limit is NZ$4,000 per week 
• Commission Fees: No
• Customer care contact channels: Live chat, FAQ, 
• Mobile Play: Yes
• Available responsible gambling tools: Self-exclusion and Deposit limits

Ruby Fortune NZ Bonuses Department in Detail

Kiwi users can be sure to get a bang for their buck, thanks to the fantastic 'Welcome Offer' at Ruby Fortune casino. This bonus is divided into 3 deposit match offers which will not only heighten your gameplay but also increase your bankroll immensely. 

New Zealand players enjoy additional benefits from this operator, such as the loyalty program, triggered once you make your first deposit. 

One downside to this casino is the limited number of bonuses and promotions in NZ. At the time of writing this review, Ruby Fortune casino didn’t have a free spins bonus, a 'No Deposit' bonus, or a cashback bonus. These are some of the most popular offers in many online casinos, including LeoVegas Casino, Wildz Casino, and Rizk Casino. 

Ruby Fortune’s Welcome Bonus for Kiwi Players

The 'Welcome Bonus' offered on this platform is sizable. After you have completed the Ruby Fortune casino signup process, you instantly become eligible for it. All new players receive a 'Welcome Bonus' of up to NZ$750, spread across the first three deposits. 

Here is the breakdown of the 'Welcome Bonus' at Ruby Fortune casino in NZ:

• 1st Deposit: 100% match bonus up to NZ$250 on your 1st deposit
• 2nd Deposit: 100% bonus up to NZ$250 on your 2nd deposit
• 3rd Deposit: 100% match bonus up to NZ$250 on your 3rd deposit

Additionally, all players have 7 days from their login date to claim the signup bonus. Once you receive your bonus amount, you must wager it 70x before it can be transferred to your cash balance. 

Ruby Fortune Welcome Bonus Terms and Conditions

The 'Welcome Bonus' comes with terms and conditions attached. For example, the terms dictate that the 'Welcome Bonus' is credited to all new players when they make their first deposit of not less than NZ$10.

Additionally, the bonus comes with a playthrough requirement that must be fulfilled before it is credited to your account. In this case, Ruby Fortune’s 'Welcome Bonus' must be wagered 70x, and players have 7 days to claim it. While these high wagering requirements may not be as favorable as those offered by some other platforms, players can easily play their favourite pokies to meet the rollover requirements.

Here are the casino games and their different game contributions toward wagering requirements:

• Slots, Keno, and Scratch card games: 100%
• NetEnt slot games: 50%
• Blackjack (except Classic Blackjack): 8%
• Table Poker, Roulette: 8%
• Casino War: 8%
• Video/Power Poker (except Jacks or Better & All Aces): 8%
• Classic Blackjack, All Aces, and Jacks or Better Video Pokers: 2%
• Baccarat, Craps, RedDog, SicBo, Progressive Jackpots: 0%

Best Games To Use Your Welcome Bonus

To meet the wagering requirements, Kiwis can play their favourite pokies to help clear the bonus within the validity period. Some of the popular pokies among NZ players include:

• Thunderstruck II

  If you enjoy Norse Mythology legends and lore, this game is right up your alley. Thunderstruck II is one of the best pokies from Microgaming, with an RTP of 96.55%. This slot has fantastic win potential, and incredible free spins triggered when you land three or more hammer scatter symbols on the reels. 

• Break Da Bank Again

  This is a fan favourite among NZ players, and rightfully so because Microgaming has delivered incredible entertainment on this 5 reel, 9 payline slot. As a follow-up to its predecessor, the Break Da Bank slot, this version offers a free spins feature, gems, gold bars, stacks of cash, wilds, and a welcome multiplier. Hop into the action on this highly volatile slot, and you could be smiling on your way to the bank. The slot has an RTP of 95.43%

• Game Of Thrones

  Based on the TV show Game of Thrones, this slot is also popular in New Zealand. It is a 243-paylines slot with excellent win potential and delivers tons of entertainment. Travel through the Seven Kingdoms of Westeros and choose your favourite house as you seek to seize the Iron Throne and land massive cash wins. Some of the bonus features of the slot include free spins and multipliers.

How To Claim Ruby Fortune’s Welcome Bonus

This platform is founded on four Ruby Rules–to be fair, safe, fun, and easy. As a result, claiming the 'Welcome Offer' on this platform is effortlessly straightforward. Here are some quick and simple steps you can follow to do so:

1. Click “Create Account” 
2. Input all the required information to register your account 
3. Click to confirm
4. Deposit NZ$10 or more to activate the bonus offer

New Zealand Online Casinos With Similar Offers

While no two online casinos may be the same, you sometimes find sites that have similar offers. Here are some NZ casinos that come close to the Ruby Fortune 'Welcome Offer'.

• Jackpot City Casino

The welcome package at Jackpot City offers NZ players a bonus of up to NZ$1,600 with their first four deposits. Once players sign up and complete their registration, they can claim the bonus. The 'Welcome Offer' is divided as follows:

• 1st Deposit: 100% match bonus up to NZ$400
• 2nd Deposit: 100% match bonus up to NZ$400
• 3rd Deposit: 100% match bonus up to NZ$400
• 4th Deposit: 100% match bonus up to NZ$400

The minimum deposit required is NZ$10 for each bonus, with wagering requirements of 70x. In addition, the offer must be claimed within 7 days after registration. 

• River Belle Casino

After you have created a new account at River Belle and made your first three deposits, the operator rewards you with a 100% match bonus of up to $800, broken down as follows:

• Bonus 1: 100% match deposit of up to $200
• Bonus 2: 100% match bonus of up to $300
• Bonus 3: 100% match deposit of up to $300

The minimum bonus required to trigger this offer is NZ$10. Moreover, you must fulfil the wagering requirements of 70x and all players have 7 days from account registration to claim the bonus. 

• AllSlots Casino

The welcome package at AllSlots casino is similar to the one at Ruby Fortune in that it’s divided over your first three deposits. All new players receive a 100% match bonus of up to NZ$1,500, and here’s how it works:

• 1st deposit: 100% up to NZ$500
• 2nd deposit: 100% up to NZ$500
• 3rd deposit: 100% up toNZ$500

Like the sites mentioned above, players must claim this offer within 7 days of registration. Similarly, you must wager the bonus amount 70x before you can withdraw your winnings. 

How Worthwhile Is the Welcome Package? Editor’s Comment

While this bonus is attractive and generous, certain terms and conditions must be met before you can claim it. Among these is the wagering requirement, where things get tricky. A wagering requirement of 70x is considered way higher than the standard 35x offered by most casinos. This condition alone leads to a lot of visitors willingly forfeiting the bonus.

Other Bonuses for Kiwi Players at the Casino

As previously mentioned, this platform doesn’t offer a no deposit bonus, free spins, or any other bonus at the moment, but that doesn't mean they won’t come up in the future. But in the meantime, you can join the casino’s loyalty program.

Does Ruby Fortune Reward Loyal Kiwi Players?

The casino rewards its loyal players through the free-to-join and free-to-earn loyalty club that comes with exclusive perks.

Loyalty Club

One unique aspect of this casino is its loyalty club. For most casinos, only high rollers are enrolled in the VIP Program, but things run a little differently here. Once you register at the casino, you instantly join the loyalty club. 

So, by making a cash wager and playing your favourite casino game, you stack up loyalty points. You can exchange these points for bonus credits. For instance, every NZ$10 you bet, earns you 1 point. 

The more points you accumulate, the higher your loyalty tiers increase. The different tiers of the loyalty program at Ruby Fortune casino in NZ are Bronze, Silver, Gold, Platinum, Diamond, and Privé.

Each level comes with rewarding perks and prizes such as earning points faster, better NZ casino bonuses, exclusive competitions & promotions, a personal VIP manager, invites to worldwide VIP events and vacations, and access to faster withdrawals. The best part is, to start you off, the operator gives a Loyalty Boost of 2,500 loyalty points once you’ve registered and made your first successful deposit. 

Are Tournaments Available at Ruby Fortune Casino in New Zealand?

This casino hosts tournaments where players go head-to-head to test their gaming skills. Most tournaments hosted are on online slots where participants battle it out by hitting more paying combinations than any other player on the leaderboard before the timer runs out. You can also find table game tournaments hosted occasionally.

Are There Any Mobile-Specific Bonuses for Kiwi Players?

While this operator has created an excellent mobile casino that is compatible with both iOS and Android-, there are no mobile-specific bonuses. However, people who download the app or access the site via the mobile browser can access the standard signup bonus and the loyalty club.

If you’re on the lookout for sites with mobile-exclusive bonuses in New Zealand, you could check out LeoVegas, Party Casino, Wildz, and Jackpoty, to name a few. 

Ruby Fortune’s Gaming Lobby In Detail

If you are a fan of Microgaming casino games, then you're in luck because this is one of the top Microgaming sites in New Zealand. To further boost its game selection, the live casino is powered by Evolution, which offers users a top-notch gaming experience. 

Software Developers Working with Ruby Fortune Casino in New Zealand

This platform has partnered with two of the biggest names in the casino industry to create an engaging and immersive gaming experience for Kiwi players. Let’s take a closer look at these software providers. 

Microgaming

This software giant has been setting the industry standard for quality games, speedy gameplay, and incredible graphics. Fans love the games from this developer, owing to the amazing bonus rounds. Some of the most popular titles from this gaming goliath include Mega Moolah, Thunderstruck II, Burning Desire, The Dark Knight Rises, and Immortal Romance. 

Evolution

If you fancy all the action and adrenaline rush in the live dealer games at this casino, then you have Evolution Gaming to thank. Evolution powers the Live Casino section so you can expect a seamless gaming experience. 

Evolution is renowned for realistic and authentic casino experiences through immersive gameplay. This software developer also delivers superbly designed game interfaces for easy navigation and top-quality games that leave the player wanting more action. 

Some of the most popular titles under this industry titan include Lightning Roulette, Live One Blackjack, Live Baccarat Super Six, Live Texas Hold’em, and Caribbean Stud. 

Recommended Games for Kiwi Players

As we have mentioned, this platform doesn’t have the most diverse roster of game providers in their gaming lobby. Although that may make this platform seem limited compared to other online sites, Kiwi players still have access to more than 500 games, including some of the most popular pokies. There’s also a good range of live dealer games, card games, and table games. 

So no matter what type of game you prefer to play, you won’t be left wanting!

Online Pokies

In the casino world, no casino is complete without a range of online pokies. The slot selection on this platform is from Microgaming, and you can be sure of excellent game features such as impressive graphics, incredible sound, and all-around entertainment. Some titles worth checking out include Thunderstruck II, Mermaid Millions, Mega Moolah, and Wheel of Wishes. 

Classic Table Games

While the table games selection doesn’t compare to the pokies section, there are still a commendable number of classic table games such as American, French, and European Roulette, Classic Blackjack Gold Series, or Vegas Single Deck. 

Jackpot Games

At Ruby Fortune, Kiwi gamblers have access to the largest progressive jackpots thanks to the variety of Microgaming titles hosted on the site. This developer is known for offering the largest progressive jackpots where players walk away with life-changing wins. Our recommended titles include Lots a Loot, Cash Splash, Mega Moolah, and Major Millions.

Instant-Win Games

Instant-Win games are short, simple, fun games where gamblers instantly win prizes. At Ruby Fortune, you can check out instant wins from Bingo Bonanza, Super Bonus Bingo, Craps, and Ballistic Bingo.

Live Casino Games

The live casino games at Ruby Fortune in New Zealand are nothing short of exciting. With an impressive array of Evolution titles under its belt, NZ players can be sure the entertainment here is top tier. If you are looking for an authentic brick-and-mortar casino experience from the comfort of your home, this section delivers all that and more!

New Zealand players interact with real-time croupiers as they play some of the most popular games, such as Lighting Roulette, Live One Blackjack, and Live Baccarat Super Six. 

Video Poker and Poker Games

When you play at Ruby Fortune, you can be sure to enjoy the best game selection, including an impressive array of video poker games. The best part is you can also have a chance to win dazzling cash prizes from progressive jackpots in this section. Some titles we recommend Kiwi players check out include Jacks or Better Level Up Poker, Tens or Better Power Poker, and Deuces & Joker Power Poker.

High RTP Pokies from Ruby Fortune Casino Reviewed

Once you register to play on this or any other online gambling site, you should bet your cash on games that will yield the highest returns to maximise your winning potential. Here are some games that offer Kiwi players the highest percentage returns.

• Retro Reels

  As its name suggests, Microgaming is taking us back to the classics. Its design is based on classic slots with symbols like cherries, bars, and sevens. This 5-reel, 20 paylines pokie comes with amazing features such as free spins and respins, wilds, scatters, and a max pay of 100x the total wager, thus delivering great payouts. It has an RTP of 97.5%

• Wild Orient

  You'll love this online pokie if you love nature and the jungle. So get ready to explore the Asian jungle and play with big cats. This 5-reel slot has 243 ways to win, and patrons can enjoy free spins, respins, and multipliers. Spin the reels and match 3 symbols on the active reels, and you could hit a winning combination. This pokie has an RTP of 97.49%.

• Terminator 2

  This pokie is a brilliant rendition of the iconic Terminator Film franchise and offers players a chance to enjoy massive wins. With 5 reels and 243 paylines, this pokie features favourite characters and movie-related bonuses like the T-800 feature, which lets you scan the reels for massive money prizes. Additional features include multipliers and free spins. The game has an RTP of 96.60%

Does the Casino Have Free Play Mode?

Players who want to test a new game can do so without risking their money. Ruby Fortune offers free play for most games in the lobby, but you must have a registered account to access the casino lobby.

Is the Gaming Lobby Easy To Navigate? Editor’s Comment

While Microgaming primarily powers this platform, Kiwi players still have access to a variety of the best casino games in the market. The layout in the lobby is simple, with each category laid out for easy access. There’s also a navigation bar to help you easily locate any game on the platform’s game lobby. 

Ruby Fortune Casino in NZ - Mobile Compatibility, Website Design, and Usability

Taken from its name, Ruby Fortune keeps to its theme with a glistening Ruby Gem. The site is bright and features shimmering jewels, giving folks an eye-popping website to enjoy as they play their favourite games. 

We enjoyed the fast loading when we played Thunderstruck II on the platform, both on mobile and desktop. Additionally, Kiwi gamblers can download the casino app on both their iOS or Android devices to enjoy gaming on the go, and on different operating systems.

Is the Ruby Fortune Casino Accessible to Kiwi Mobile Players?

This online platform is compatible with all mobile devices, which is fantastic news for NZ players who enjoy gaming on the go. So after you download the app on your smart device and complete the registration, you can enjoy the 500+ fantastic game selections with all the casino’s features.

Recommended Mobile Games of Kiwi Players

If you enjoy playing on the go, here are some games you should try on the Ruby Fortune casino app to get you started. 

• Banana Odyssey

  If you love space adventure, this slot will keep you entertained while you're on the go. Get ready to travel to space with ape astronauts. The game is optimised for mobile, and all the controls you need to navigate through the game are on the right side of the reels in an easy-to-access expanding menu.

• 9 Masks of Fire

  With an RTP of 96.24%, you can be sure of great payouts from this online pokie. This fiery-themed pokie features dollar signs, sevens, and diamonds, giving it a retro aesthetic. To hit a winning combo, land three or more matching symbols on the same payline. 

• Lightning Roulette

  Lightning Roulette is one of the most popular live roulette variations among Kiwi gamblers. Accessing it on your smartphone offers an engaging and immersive experience. The game is visually stunning and streams in HD, giving players crisp details of the casino environment.

Is Ruby Fortune Casino Accessible on All Gaming Devices?

In this day and age, most people prefer gaming at their convenience, and Ruby Fortune is well aware of this. As a result, NZ patrons have access to a myriad of games they can enjoy on the go from any mobile device. So whether you are playing from your iPad, iPhone, or tablet, the gaming experience is unmatched. Beyond that, all the games are fully optimised to ensure you enjoy the games in HD.

Is Ruby Fortune Casino a Great Choice for Kiwi Mobile Gamers? Editor’s Comment

Mobile gaming on this platform is pretty straightforward and intuitive, regardless of whether you're using the app or a mobile browser. This is thanks to Microgaming, which powers the site, and they have plenty of experience in mobile gaming. After your Ruby Fortune casino login, you will find a pop-up menu at the bottom of the screen, which is an excellent feature to help with navigation. As we reviewed the mobile casino, the software ran smoothly, and we didn’t encounter any problems. 

Licensing, Fairness, and Security at the Casino

One of the key points to take into consideration when registering at an online casino is the licensing situation. Due to the amount of personal and financial information you share, it’s best to do your due diligence. You must ensure the site is legit and provides the utmost security to avoid data breaches. Let’s look at some of the measures that have been implemented to ensure your safety while enjoying your favourite games.

Is Fairness Guaranteed?

We can confirm that Ruby Fortune is fully licensed and regulated by the Malta Gaming Authority (MGA). It also bears an eCOGRA certificate to confirm that all the games you play on the platform are randomised and fair.

Safety and Security Measures at the Casino

New Zealand users can rest assured that their personal and financial information is safe thanks to state-of-the-art SSL encryption. This ensures that no third party can access any personal information from the site unless authorised. 

The Casino’s Remote Gaming Licences

Ruby Fortune is licensed and regulated by the MGA, and it received its licence on the 1st of August 2018. The licence number is MGA/B2C/145/200.

Similar NZ Online Casinos Licensed by the Same Authorities

• SkyCity Casino

  Established in 2019, this online casino is not new in the industry, as it had dominated land-based casinos before joining the digital market. This casino offers Kiwi users lots of entertainment with hundreds of online pokies, table games, scratch cards, Slingo, and lucrative progressive jackpots. 

• Vegas Lounge

  This is one of the new entrants to the iGaming market in NZ and is growing in popularity among Kiwis. The operator offers 1,500+ games and a profitable welcome package, which is probably why it has gained so much popularity in New Zealand.

• Casimba Casino

  Casimba is a well-reputed name in the industry with a huge following worldwide. They have an impressive 'Welcome Bonus' with generous free spins. The gaming lobby is well-stocked, with over 1200 games from different providers to keep gameplay interesting. 

Responsible Gambling Tools

Sometimes, you may find the excitement of gaming waning and, instead, growing to become a worrisome trend. Ruby Fortune is committed to providing patrons with a platform that offers a safe and responsible gaming experience. It has done so by providing the following responsible gambling tools:

• Self-Exclusion
• Deposit Limits

The casino has also partnered with several reputable counselling organisations, including Gambling Therapy and Responsible Gambling Council, where you can get the assistance you need. You can also find the UK-based GamCare helpline at the bottom of the page, should you need to speak to someone. 

How to Use Responsible Gambling Tools Featured at the Casino?

Let’s take a look at how you can use these responsible gambling tools offered here. 

Self Exclusion

This tool locks your account for a specified period if you are concerned about your gambling behaviour. You have two options to choose from:

• Minimum of 24 hours “Take a break” period
• A minimum of six months self-exclusion period

Deposit Limits

If you need to limit your spending, you can adjust your maximum deposit limits at any time. Limits can be set for the following periods:

• Daily
• Weekly
• Monthly

Is the Ruby Fortune Casino a Safe Choice for Kiwi Players?

Based on what we have seen during our time on the platform, we can confirm that this website is a safe choice for Kiwi players. The fact that it is licenced by MGA and holds certification from eCOGRA assures you that you are playing on a legit site and all the games are fair. Additionally, the use of SSL encryption to protect against data breaches is reassuring. 

Ruby Fortune Casino’s Banking Department in Detail

One concern people have (and rightfully so) when joining an online platform is the availability of convenient payment options. NZ players can rest assured this operator offers multiple options, including

• Visa
• Visa Electron
• Mastercard
• Neteller
• Skrill
• Trustly
• Interac Online
• iDebit

How to Make a Deposit and Available Options

Once you have created a real money account on the website, you can follow these simple steps to fund your account.

1. Log in to your account.
2. Click on the “Deposit” button on the banking interface.
3. Select your preferred payment option.
4. Enter the amount you wish to deposit.
5. Check that all the info provided is correct and click “Confirm.”

Depending on your selected payment method, you may receive a text confirmation before your funds are approved. Kiwi players can use Visa, Mastercard, Visa Electron, Neteller, Skrill, Trustly, Interac Online, and iDebit to deposit their funds. 

How to Make a Withdrawal and Available Options

Cashing out your winnings is also as straightforward as depositing your funds. However, processing a withdrawal request on this platform can take up to 96 hours. Additionally, Kiwi players have fewer options to withdraw their funds. 

The banking options you can use to withdraw your funds are Visa, Mastercard, Visa Electron, iDebit, and Skrill. 

Nonetheless, here are the simple steps you can follow to withdraw your funds:

1. Go to the Cashier interface.
2. Choose your preferred withdrawal option.
3. Enter the amount you wish to withdraw and all the required details.
4. Click to confirm.

Recommended Payment Services for Kiwi Mobile Players

Kiwi users are spoiled for choice when it comes to banking options. However, here are our recommended methods for players gaming on the go.

• Neteller

  Neteller enjoys a high reputation amongst people from NZ as it is safe, secure, and easy to use. You can transact in NZ$, which is good news because you don’t incur extra costs for conversion. Moreover, you can transact directly from its app. 

• Skrill

  This banking method offers gamers one of the best e-wallet payment services worldwide. You can make payments in multiple currencies, including NZ$, hence its popularity among Kiwi players. 

• Visa

  Virtually every casino allows players to transact using a Visa card. It is widely accepted and you can easily get a Visa card from your bank. Additionally, Kiwi players can transact in NZ dollars and enjoy instant deposits. 

Banking Limits and Other Crucial Details

After discussing the banking options available, it is important to point out that this operator sets max and min limits for transactions. The minimum you can deposit is NZ$10, while the minimum amount you can withdraw is NZ$50. Maximum withdrawals are capped at $4,000 per week. Additionally, the casino undertakes a thorough KYC process by asking you to provide a copy of your driver’s licence and recent utility bill to verify your identity. It is also a way to curb fraud. 

How Efficient Is the Banking Service? Editor’s Comment

The casino has offered Kiwi patrons multiple banking options in NZ dollars, which is a plus. However, they could do better by allowing cryptocurrency transactions. Secondly, we noted that the withdrawal processing time is too long while deposits are instant. 96 hours is a relatively long time to process payouts. Again, this is something that could be improved. 

Ruby Fortune NZ Customer Support Department in Detail

Ruby Fortune offers excellent customer support for their NZ customers. What sets the site apart from its competitors is that users can contact the team at any time of the day, and they will find assistance. You can reach the team via

• 24/7 live chat
• FAQ

Recommended Contact Options

One of the downsides of the customer support department is the limited options for reaching them. However, we recommend the live chat option if you are in a pickle while playing. It is available 24/7, and you will be speaking to a professional in real time to help you sort out your issues instantly. 

Is There a Help or FAQs Page on the Site?

Ruby Fortune has an FAQ section with some useful information. However, it is very short and could do with more detail. 

Can I Get in Touch with the Casino’s Customer Care Agents on Social Media?

Unfortunately, Ruby Fortune doesn’t have any social media accounts. You can, however, check out PartyCasino or LeoVegas, which are active on social media. 

How Helpful Is The Support Personnel? Editor’s Comment

The customer support team is really helpful and doesn’t take too long to respond to any queries. Any enquiry was dealt with in a professional and friendly manner. The team is available 24/7 and responds promptly. However, they could do better by providing a dedicated phone line that New Zealand players can use to contact support agents directly. 

FAQs

• Does Ruby Fortune accept NZ$? Yes. You can deposit and withdraw your funds at Ruby Fortune in NZ$.
• Is there free play mode at Ruby Fortune in New Zealand? Yes. If you don’t want to risk your cash, you can always play for free as you learn the ropes of the game. 
• What is the minimum deposit amount? The minimum deposit is $10.
• How long does it take to withdraw funds at Ruby Fortune? The withdrawal process may take up to 96 hours. 
• Is Ruby Fortune legal? Yes, it is. This casino is licensed and regulated by the Malta Gaming Authority and is certified by eCOGRA.